Frequently Asked Questions
Find answers to common questions about NoxHash cloud mining — pricing, deposits, withdrawals, free trial, affiliate program, and more.
Getting Started
What is NoxHash?
NoxHash is a cloud mining platform that lets you rent real Bitcoin mining machines hosted in our data center in Kazakhstan. Instead of purchasing, shipping, and maintaining ASIC hardware yourself, you rent hashpower from our fleet of Antminer S21 and WhatsMiner M60/M66 machines. You earn BTC directly to your wallet while we handle electricity, cooling, maintenance, and monitoring around the clock.
How does cloud mining work?
Cloud mining works in three steps. First, you choose a mining plan (Basic, Standard, Pro, or Enterprise) and pay for a rental period. Second, we assign a physical ASIC miner in our Kazakhstan facility to your account and connect it to our FPPS mining pool. Third, the machine mines Bitcoin 24/7 and your earnings are credited to your NoxHash wallet daily. You can withdraw your BTC earnings at any time.
Do I need technical knowledge to start?
No. NoxHash is designed so that anyone can start mining Bitcoin without technical expertise. You create an account, deposit funds, choose a plan, and the machine starts mining automatically. Our dashboard shows your hashrate, earnings, and machine status in a simple interface. If you want deeper access, every machine also comes with remote desktop access so you can see CGMiner running in real time.
Is there a free trial?
Yes. Every new user gets a free 2-day trial with a Basic Miner (50 TH/s). No deposit or credit card is required. The trial gives you full access to the dashboard, real-time hashrate monitoring, and remote desktop access so you can see the machine running. It is a real miner operating in our data center.
What happens during the free trial?
During the free trial, you mine Bitcoin on a real Basic Miner for 2 days. You can see your hashrate, earnings estimates, and access the machine via remote desktop. However, trial earnings are for demonstration purposes only and do not credit to your real wallet. This lets you evaluate the platform and verify that real hardware is running before committing any funds. Once you deposit and rent a paid plan, all earnings are fully withdrawable.
How do I create an account?
Click "Get Started" on the homepage or visit the registration page. You can sign up with your email address (requires email verification) or use Google login for one-click registration. After creating your account, we recommend enabling two-factor authentication (2FA) for additional security. Your free trial miner starts automatically upon registration.
Mining Plans & Pricing
What mining plans are available?
NoxHash offers four mining tiers, all using SHA-256 algorithm with estimated profit range of 115-125%:
| Plan | Hashrate | Price |
|---|---|---|
| Basic | 50 TH/s | $20/month |
| Standard | 150 TH/s | $50/month |
| Pro | 350 TH/s | $100/month |
| Enterprise | 1,000 TH/s | $250/month |
All plans include 24/7 monitoring, remote desktop access, and daily earnings payouts.
What is the minimum investment?
The minimum investment is $20 per month for a Basic Miner with 50 TH/s of SHA-256 hashpower. This gets you a real ASIC miner running in our Kazakhstan data center with all the same features as higher-tier plans: daily earnings, remote desktop access, and 24/7 monitoring.
Do longer rental periods cost less?
Yes. Longer commitments unlock significant discounts on all plans:
| Duration | Discount |
|---|---|
| 1 month | Standard price |
| 3 months | 5% off |
| 6 months | 10% off |
| 12 months | 15% off |
| 24 months | 20% off |
For example, a Pro plan ($100/month) for 12 months costs $85/month instead of $100, saving you $180 over the year.
Can I rent multiple machines?
Yes. You can rent as many machines as you want across any combination of plans. Each machine operates independently with its own hashrate, earnings tracking, and remote desktop access. Many users start with a Basic plan and scale up by adding more machines over time.
What happens when my rental expires?
When your rental period ends, the machine stops mining and is deallocated from your account. Any BTC earnings already credited to your wallet remain yours and can be withdrawn at any time. You will receive email notifications before your rental expires so you can renew if you wish to continue mining.
Can I upgrade my plan?
You can rent a higher-tier machine at any time by purchasing a new plan from the marketplace. Your existing rental continues running until it expires. If you want more hashpower immediately, simply add a second machine at a higher tier alongside your current one.
Deposits & Payments
How do I deposit funds?
Go to your Wallet page and click "Deposit." Enter the amount you want to deposit in USDT, select your preferred network (TRC-20 or BEP-20), and you will receive a wallet address with a unique deposit amount. Send the exact amount shown to the address within 30 minutes. The system automatically verifies your deposit once the blockchain transaction is confirmed.
Which networks are supported for deposits?
We accept USDT on two networks:
TRC-20 (Tron): Most popular option. Transaction fees are typically around $1. Confirmations usually take 1-3 minutes.
BEP-20 (BNB Smart Chain): Lower fees, typically around $0.05. Confirmations are fast, usually under 1 minute.
Both networks are equally supported. Choose whichever is more convenient based on where your USDT is held.
TRC-20 (Tron): Most popular option. Transaction fees are typically around $1. Confirmations usually take 1-3 minutes.
BEP-20 (BNB Smart Chain): Lower fees, typically around $0.05. Confirmations are fast, usually under 1 minute.
Both networks are equally supported. Choose whichever is more convenient based on where your USDT is held.
Why does my deposit amount have extra cents?
Each deposit is assigned a unique amount (for example, $50.37 instead of $50.00). This is how our system automatically matches your blockchain transaction to your account. The extra cents act as an identifier so verification happens instantly without manual intervention. You must send the exact amount shown to ensure automatic processing.
What if my deposit expires?
Deposit requests expire after 30 minutes. If you did not send the funds in time, simply create a new deposit request. A new unique amount will be generated. If you already sent funds to an expired deposit address, contact support with your transaction hash and we will manually credit your account.
What is the minimum and maximum deposit?
The minimum deposit is $10 USDT and the maximum is $50,000 USDT per transaction. There is no limit on the number of deposits you can make. For amounts exceeding $50,000, you can make multiple deposits.
Mining & Earnings
How are earnings calculated?
Earnings are calculated based on your machine's hashrate, the current Bitcoin network difficulty, and the BTC block reward. We use the FPPS (Full Pay Per Share) model, which means you earn a steady, predictable income based on the shares your machine submits, including transaction fee rewards. Earnings are credited to your NoxHash wallet daily. Actual amounts fluctuate with Bitcoin's price and network difficulty adjustments.
When do I start earning after renting a machine?
Your machine begins mining immediately after your rental is confirmed. Earnings start accumulating right away and are credited to your wallet daily. You can track your machine's hashrate and estimated earnings in real time from your dashboard.
Can I see my miner running?
Yes. Every machine includes a "View Desktop" feature that gives you remote desktop access to the Windows Server running your miner. You can see CGMiner output in real time, check system specifications (CPU, GPU, RAM usage), and verify that your machine is actively hashing. This level of transparency lets you confirm that real hardware is working for you.
What mining pool does NoxHash use?
We use an FPPS (Full Pay Per Share) mining pool model. FPPS pays miners for every valid share submitted, plus a share of transaction fees from each block. This provides more stable and predictable earnings compared to PPS or PPLNS models, because you get paid regardless of whether the pool actually finds a block. It removes the "luck" variance from your earnings.
Why did my daily earnings change?
Daily earnings fluctuate based on several factors: Bitcoin's price, Bitcoin network difficulty (which adjusts approximately every 2 weeks), transaction fees included in blocks, and minor variations in your machine's hashrate. This is normal and expected in Bitcoin mining. Over longer periods, earnings tend to average out within the estimated profit range of 115-125%.
Withdrawals
How do I withdraw my BTC earnings?
Go to your Wallet page, click "Withdraw," enter your Bitcoin wallet address and the amount you wish to withdraw. The minimum withdrawal is 0.00001 BTC. After submitting, your withdrawal request goes through admin approval for security purposes. Once approved, BTC is sent to your wallet address.
What is the withdrawal fee?
The withdrawal fee is 1.5% of the withdrawal amount. This covers the Bitcoin network transaction fee and processing costs. For example, if you withdraw 0.01 BTC, the fee would be 0.00015 BTC. There are no hidden fees or lock-up periods on your earnings.
What Bitcoin address formats are supported?
We support all standard Bitcoin address formats: Legacy (starting with 1), P2SH/SegWit-compatible (starting with 3), and Native SegWit/Bech32 (starting with bc1). You can use any Bitcoin wallet that provides one of these address types.
How long do withdrawals take?
Withdrawal requests require admin approval, which is typically processed within a few hours during business hours. After approval, the Bitcoin transaction is broadcast to the network and usually confirms within 10-60 minutes depending on network congestion. You will receive an email notification when your withdrawal is approved and when it is confirmed on the blockchain.
Security
How do I enable two-factor authentication (2FA)?
Go to your account settings and find the "Two-Factor Authentication" section. Click "Enable 2FA" and scan the QR code with a TOTP authenticator app such as Google Authenticator, Authy, or Microsoft Authenticator. Enter the 6-digit code from your app to confirm setup. Once enabled, you will need to enter a code from your authenticator app each time you log in or perform sensitive actions like withdrawals.
What if I lose my 2FA device?
When you first enable 2FA, you are given a set of backup recovery codes. Store these codes securely offline. If you lose access to your authenticator device, you can use one of these recovery codes to log in and disable or reset 2FA. If you have also lost your recovery codes, contact our support team with proof of identity and account ownership to request a manual 2FA reset.
Is my data and funds secure?
Yes. All connections to NoxHash are encrypted via HTTPS/TLS. Passwords are hashed using industry-standard algorithms and never stored in plain text. We support TOTP-based two-factor authentication and Google OAuth login. Withdrawal requests require admin approval as an additional security layer. Email verification is required for all accounts to prevent unauthorized access.
Affiliate Program
How does the affiliate program work?
Share your unique referral link with friends, followers, or your audience. When someone signs up through your link and rents a mining machine, you earn a commission on every rental payment they make. The referral is tracked via a 30-day cookie, meaning the person can click your link and sign up within 30 days for you to receive credit. Commissions are credited to your NoxHash wallet and can be withdrawn as BTC.
What is the commission rate?
You earn a 20% lifetime commission on every rental payment made by users you refer. "Lifetime" means you continue earning as long as that user remains active on NoxHash and renews their mining plans. For example, if someone you referred rents a Pro plan at $100/month, you earn $20/month for as long as they maintain that subscription.
How do I get my referral link?
Log in to your NoxHash account and go to the "Affiliate" section in your dashboard. Your unique referral link is displayed there and can be copied with one click. You can share it on social media, blogs, YouTube, or directly with friends. The affiliate dashboard also shows your referral statistics: total referrals, active users, and commission earnings.
About NoxHash
Where is your data center located?
Our data center is located in Kazakhstan, one of the world's top three Bitcoin mining hubs. We chose this location for its industrial electricity at $0.035/kWh (3-5x cheaper than residential power in most countries), cold continental climate that provides natural cooling year-round, and mature regulatory framework for cryptocurrency mining. The facility operates with UPS and diesel backup, dual-ISP redundancy, and 24/7 on-site technical staff, delivering 99.9% uptime.
What hardware do you use?
We operate a fleet of latest-generation ASIC miners from two manufacturers: Bitmain Antminer S21 series (including the S21 XP Hyd) and MicroBT WhatsMiner M60/M66 series. These machines operate at 12-18.5 J/TH efficiency, making them among the most energy-efficient SHA-256 miners available. We source from both manufacturers to avoid single-supplier risk and continuously upgrade our fleet when newer models offer more than 15% efficiency improvement. Failed hardware is replaced within 4-8 hours.
Why does NoxHash rent machines instead of mining alone?
NoxHash both mines and rents. Rental revenue provides stable USD cash flow to cover fixed costs (electricity, staff, maintenance, hardware purchases) regardless of BTC price fluctuations. This allows us to continuously invest in new hardware and expand capacity without being entirely dependent on Bitcoin's volatile price. It is a shared-risk model: we handle hardware risks (failures, maintenance, upgrades, electricity), and you manage market risk (BTC price, difficulty). Each side handles what they are best at.
Is cloud mining a scam?
The cloud mining industry has a mixed reputation because some providers in the past have operated without real hardware. NoxHash differentiates itself through full transparency: every machine comes with remote desktop access so you can see CGMiner running in real time on your assigned Windows Server. You can verify the hashrate, check system specifications, and confirm that a real physical machine is working for you. We also offer a free 2-day trial so you can evaluate everything before investing. That said, all cryptocurrency investments carry risk, and mining profitability depends on factors like BTC price and network difficulty that no platform can control. We recommend starting small and only investing what you can afford to lose.
Still have questions?
Start with a free 2-day trial to see everything in action, or contact our support team for help.
No credit card required. Free trial earnings are for demonstration only.